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+64-99508740
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00308 491 0209
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+1-8007618913
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Search for Budget Car Hire in Siena
Reviewed: Tue, Oct 24, 2017
About Budget: 2.0 /10
The pre-booked car (which was larger) was not available. There was only one car at the store, and due to time constraints, we were forced to take the smaller car on our trip, but were charged the rate for the more expensive, originally booked car. The rental company was very unprofessional and used various tricks to deceive customers. During pick-up, there were two noticeable scratches that the staff overlooked, which I had to point out before they were recorded. During drop-off, they took advantage of our inexperience, repeatedly saying everything was fine and that the inspection was complete without giving us any receipt. Later, they claimed we returned the car late (by one day) and tried to charge extra since we had no receipt. We directly filed a complaint with Budget after returning home and provided train tickets and accommodation receipts from the same day we returned the car to prove our point. Eventually, we got the undue charges refunded.

Relevant Reviews on Budget in Italy

Howar Raleign

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Reviewed: Fri, Sep 14, 2018
About Budget: 6.0 /10
Service attitude was mediocre and not very patient.

E.Barredo Rodriguez

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Mini | Toyota Aygo 2 Doors or similar
Reviewed: Sun, Oct 6, 2019
“Trámites rápidos pero te imponen suplementos de seguro.”
About Budget: 6.7 /10
El coche hacia ruido raros cuando parabas en los semáforos. Lo habían limpiado por fuera pero no por dentro.
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K.Law

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Compact | Mercedes-Benz A Class or similar
Reviewed: Tue, Sep 17, 2019
“Helpless, no support to customers.”
About Budget: 2.0 /10
Budget is poorest rent company, I booked a Benz A class automatic car, the staff forced to accept cheap cars and said I have no options only automatic I have to accept. The staff attitude here is so bad i had never seen. They said you can wait or accept their offer. Then I wait about two hours eventually, they offered me a Audi A6 and forced me to buy a full insurance. I told them I have already purchased a full cover separate, they said I need to buy extra expensive insurance there, otherwise I can't take the car I want.

M.Allen

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Intermediate | Bmw 2 Series Tourer or similar
Reviewed: Sat, Aug 3, 2019
“Budget desk lied”
About Budget: 3.3 /10
Lied about the cost of the insurance 31 euro a day I was expecting the insurance to cost me £217 - They also said the insurance I had with the original waver was not valid compared to what they offered.
About QEEQ: 10.0 /10
Explain to me how budget in piza Italy can rip people off
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S.Ibrahim

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Compact | Fiat 500X or similar
Reviewed: Mon, Jun 24, 2019
“Sad and regrettable”
About Budget: 4.3 /10
I felt tricked about some damage to the car I did not know about and they are charging me more that eur 400 for it.
About QEEQ: 10.0 /10

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5011037141
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Service Code#5011037141

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