Good rental company good cars

The order reminder was to call the car rental company upon arriving in Manchester, they would pick us up at the airport and take us to the rental location. On June 15th, after we arrived at the airport, we contacted the rental company several times, and each time they said they would come immediately. Even the staff at the airport information desk and the traffic coordinators helped us call the rental company. However, we waited at the airport for over an hour before they arrived. When we finally got to the rental location, there were only three customers ahead of us, but we still had to wait another hour. During the car pick-up procedures, the staff continuously tried to sell us insurance. On June 17th, when we returned the car, the company claimed we had exceeded the mileage by 190 miles and needed to pay extra. We pulled out our rental order, which clearly stated a maximum of 432 kilometers. The initial mileage was 6333 miles, and when we returned the car, it was 6570 miles, totaling 237 miles, which is 379.2 kilometers, not exceeding the 432-kilometer limit. After we pointed this out, the staff apologized and admitted their mistake. The service of this car rental company is truly subpar, and we will be more cautious in choosing next time.

Hard to find- we went to wrong car hire place (due to looking for easy rent) Felt very pressured to buy expensive insurance and ultimately felt ripped off. Won’t use again

I booked an intermediate-sized SUV and was given a BMW Mini Countryman. It was way too tiny for the group/luggage I had so we had no choice but to upgrade. It also felt like the whole Green Motion team was very unorganized. They couldn't find keys for certain cars and didn't know what they had in stock. It took over an hour to collect the vehicle.

I received great service from start to finish. The pick up was tricky to find but obvious once we'd got our bearings in the airport. We waited about 15 minutes for the shuttle bus. On arrival there were 4 staff on duty and they dealt with us promptly. The car was in fantastic condition and the staff did a thorough inspection with me at the start. They also demonstrated all features of the car as I had not driven that brand before. Staff were attentive and helpful offering local advice too. Drop off was quick and painless with no issues.

Really easy platform to use with so many deals and offers to choose from. The referral scheme is really generous. The prices were by far the best I found compared to all other comparison sites. The price drop feature also saved me an extra 10% 2 months after I made the booking which was a lovely surprise! All the information provided was accurate and there were no issues when arriving for my booking.

Everything went according to expectations.

It was fine - everything as expected.