Good rental company good cars

This is my second time using their service. They have three to five staff members, all very busy, but the efficiency is quite good. Initially, they told me I could upgrade the car for 10 pounds off today ----- I firmly declined! Then they recommended additional insurance, 'No thanks.' I booked a Hyundai i20, but they gave me a Honda JAZZ instead (honestly, I hope this isn't the upgraded car they wanted to offer). Inspecting the car, the staff was very familiar with it and quickly pointed out the existing damages, some of which I hadn't even noticed.

They gave me really nice new car. Staff was friendly. Very quick drop off check.

Quick booking. Customer service did great job to cancel my other trip.

Booked a Compact | Volvo V40... Received a Citroen C3... Charge me for a part of the damage that was already on the car once picked up (it was a misaligned bumper that clearly was like that because of a small crash the car had on the back and that was on the check in document). If you accept to receive a car with a smaller category than the one that you paid, and have an insurance book with them... Instead, stay away. I booked with them several times but knowing that they were NEVER giving me the right category car.

Greenmotion are not customer friendly. They will never accompany any requests to satisfy customer preferences, even if you are a returning customer.

Price protector saved me about 10% of the original hire amount. I am always satisfied with Easyrentcars.com

Hard to find bus to go to rental place, would of been nice to be told it was a hotel hoppa bus we needed.