Simple and convenient

Although the car model was reserved in advance, we were informed upon arrival that it was unavailable. They provided their so-called equivalent model, which had a significantly different price on the QEEQ platform. If unsatisfied, the only option was to upgrade by paying more, which felt like a forced purchase.

Quite good. The service is good, and there are plenty of cars to choose from. If you find the car's condition isn't up to par, it's easy to switch cars.

When we went to pick up the car, it wasn't crowded, and the customer service was pretty good. However, when returning the car, we noticed there were a lot of people renting cars.

The waiting line for car rental paperwork is understandable due to the high number of people, but once the paperwork is done, picking up the car is quite convenient. There are many cars to choose from, which is great.