On October 14-15 in La Spezia, Italy, I had reserved a Jeep. However, upon arrival, the staff informed me that the Jeep was not available and I would have to wait. To get a car quickly, I switched to a cheaper Fiat. The prices were different, and I am not sure how to get the price difference refunded.

Very satisfied.

There was only one staff member at the counter at the airport, and I arrived close to midnight, so there weren't many people around. However, there were quite a few people at the Hertz counter next door. After I got the keys, the staff member briefly mentioned the direction of the parking lot, and I had to find the car myself. I had reserved a Mercedes, but I ended up with a JEEP.

Professional and fast

Simple and efficient

Accueil minable sur l'agence de sassari (viale porto torres). Aucune indication et d'aide sur le véhicule, notamment le carburant c'était une essence et non diesel comme l'agent de comptoir nous l'avait mentionné. Voiture donnée sale. L'agent est venu ouvrir l'agence à 9h20 au lieu de 9h comme prévu et sans s'excuser du retard!