Usually, if there are no similar vehicles available, other companies provide the same or a higher class car. Hertz replaced my Mercedes C-Class with an Audi Q3 and told me they were the same class, which was very unsatisfactory.

Waited for 30 minutes. The car had damages and they deducted charges on the spot.

I like the Fiat 500 because of gas mileage, ease of handling and parking. In Hertz’ purchase of their new fleet, there is no Bluetooth available in the cars and no option for a sunroof. It’s disappointing that the company has opted for the cheaper line of these automobiles. With modern use of navigation systems on smart phones, Bluetooth should really be available as a standard feature.

Usually easy to book but when searching only for a city location, it usually turns up the airport locations which makes the search rather tedious.

Smooth and efficient pickup. Friendly service staff. Near new rental car which met all our requirements very well. Vehicle returned via key drop box due to early flight departure with zero issues.

Easy to use, online booking process, and a faultless vehicle rental agreement with Hertz car rental.

Wait for picking up car was 2 1/2 hours It was busy but lacked systemisation.