The car rental service was okay, but there seemed to be an issue during the handover. The fuel tank was not full when I picked up the car, but I was charged a fuel fee after returning it because the tank was not full. The issue has been resolved through QEEQ coordination.
Avis was very professional, I've rented from them before and expect no less.
About QEEQ:10.0/10
The platform was easy to use. The warning e-mails of steps to take were unnecessary for hiring in the U.S. though it may have applied for rentals elsewhere. With Avis, all I needed was my booking confirmation reference and confirmation that I took out additional insurance.
Car was exactly as ordered and perfectly clean inside and out. Counter staff extremely efficient and friendly. I am happy that they will rent to an 'older' driver with no apparent penalty!
Not really an issue for Avis, but there was quite a wait for the shuttle from the terminal and it was crowded but it was Friday afternoon - and the return to the terminal was fine.
About QEEQ:10.0/10
I was pleasantly surprised how efficient this was as it was the first time I have booked through QEEQ.com
No staff accompanied to inspect the car. The car they gave me showed 'engine oil change soon' on the dashboard halfway through the trip. I wasted a lot of time and gas trying to contact Avis, but got no response. Customer service didn't answer, they only took calls for new bookings.
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