Five Cities in the South Island

No staff at the counter, waited for more than ten minutes!

Excellent!

When picking up the car, they informed me that the reserved model had already driven 200,000 kilometers and was in poor condition. They suggested upgrading to a Corolla for an additional 10 NZD per day. I'm not sure if this issue is on the rental company's side or QEEQ's.

There was a Chinese person who communicated smoothly. The process was simple, but I was directly told that the car I rented was over ten years old and had various issues like a potentially unresponsive steering wheel. The probability of it breaking down on the road was high. They asked if I wanted to change cars, but it would cost an extra 700 yuan. I asked how many times this car had broken down before, and they said it was mostly rented for one or two days, rarely for seven days. I got a bit angry and thought, then why rent it to me! It felt like forced buying and selling. They said I rented through Zuzuche because it was cheap. Honestly, spending 450 yuan a day to rent a Toyota hatchback feels really expensive. The trunk could only fit one suitcase, and Zuzuche never informed me it was an old car. Perhaps the store was well-intentioned, worrying that a breakdown would affect my mood more, but it really affected us upon arrival. Regardless of whose fault it is, it was not a good rental experience. I hope Zuzuche can resolve this and provide appropriate compensation.

Communication was difficult, but that male staff member was always very polite!