I rented a Mondeo but was given a Lynk & Co hybrid with a total mileage of 68,000 km. The car was in good condition and had decent acceleration. On the German autobahn, the steering wheel slightly lost control once at 205 km/h, but it was very minor. Since the Lynk & Co 01 has a top speed of 210 km/h, it's not recommended for racing. I purchased the Super Peace of Mind insurance, which gave me confidence and peace of mind.

Clearly deceiving consumers. Initially said they would give us a Volkswagen, later I mentioned we booked a Mercedes, and then they just found a sedan version, not the wagon we booked. Our luggage almost didn't fit.

The car was not cleaned before handing it over, which didn't feel great. Although it's a new car, it was very dirty with many scratches.

There weren't many people at the store, so we were helped immediately. The only issue was that they gave us the keys and told us the parking spot number, so we had to find the car ourselves, which took us a while.

I was supposed to pay 332 euros at the store, but I ended up paying 772 euros. They said they would explain it to me on the same day but never sent an email! The bank has already deducted the money and Hertz still hasn't responded.