Outlet Village in the Netherlands

I clearly chose an automatic SUV (Tiguan) because we had 5 people and were going to the mountains. However, when picking up the car, I was told only a manual Hyundai SUV and an automatic Skoda wagon were available, so I was forced to choose the wagon. The difference in models was quite disappointing.

The car rental company's service was excellent. After picking up the car, I noticed the fuel tank wasn't full. The staff immediately took it to the gas station across the street to fill it up.

The car is clean and new. It’s better for the beginner if the staff guides the customer to check the car condition before hitting the road.

It’s a convenient booking platform. The price protect is amazing.

Managed to get a free upgrade from our booking. Excellent customer service. Service staff re-iterated requirement to get vignette for driving into Austria.

Did not check if there's any price drops from my booking date. Otherwise, seamless experience.

One of the whorst rental company! The lady from the counter desk told me to solve my problem with the broker even I presented the voucher for the type of car that I paid for!!!