Picking up the car was easy, but returning it after hours meant no one inspected the car in person. The next day, the rental company claimed there were scratches and withheld 2500 from my credit. Still in communication with customer service...
Initially, the order was confirmed in France, but the pickup location was very far. When I almost arrived, they suddenly informed me that there were no cars available, and I had to call them to find this out. Are you kidding me?
Do not rent from this company, it's extremely risky! My experience was that despite booking the car a month in advance and paying a deposit, they claimed there was an error with the ZuZuCar order and did not reserve the car for us, wasting an entire day. Up to now, there has been no apology.
Upgraded to a bigger car and an automatic for a little extra cost. Was well worth it.
Very happy with both the car and service.
About QEEQ:10.0/10
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