We booked an Opel automatic, but they gave us a Renault manual because they ran out of the car we ordered. The rental price difference is significant, and they should have refunded the difference, but they didn't. Very dissatisfied with this rental.

Average experience. They didn't have the same class of car. Only a license older than 7 years is eligible for the so-called equivalent DS car; otherwise, they downgrade.

Usually, it's best to pick up the car at the scheduled time.

The store and parking lot are easy to find at CDG's Terminal 1, and the service is thorough. It took some time to get the reserved model, but they offered a discount for not having to return the car with a full tank. Overall, very satisfied.

When booking the car on the website it stated the car was sufficient for 7 passengers and 4 luggage - this was sadly not the case - it could fit 2 suitcases only passengers all had the other suitcases and hand luggage all over them which was far from ideal especially with 2 special needs children and that was with an upgrade to a ford galaxy