They tried to sell insurance, fuel purchase, and vehicle upgrades, but it was fine when I declined. Both pick-up and return were quick and convenient.

Easy and convenient pick-up and drop-off.

Hertz is truly a big company; the entire process was very organized and user-friendly. The vehicle provided was in excellent condition. When we picked up the car, we noticed some scratches on the wheel. After showing photos to the service desk, they said it was fine. Upon returning the car, they simply checked the odometer and fuel level and completed the inspection. They had held a $200 deposit when we picked up the car, which was promptly refunded to our card after the inspection. It was really fast.

Alpha at the counter provided great service.

Car was great. Hertz also facilitated a late pickup and 1day rental extension due to my flight delay. (i arrived in DC over a day late due to a weather diversion). the did this with no charge.

Happy with your website. I was able to check it easily and cancel and rebook a few times as my plans changed