The store was easy to find, but they only handed me the documents and the keys and did not accompany me to get the car!

The staff was very friendly, the pickup process was simple, and they specifically reminded me to check the car and take photos if there were any issues.

When returning the car, there was no inspection. They just took the keys and told me I could leave. Afterwards, they kept charging my credit card without notification, twice in total, amounting to over 1500 euros. I didn't receive any email detailing the charges either. I had already paid over 12,000 RMB for the rental, which included insurance. I hope the relevant authorities investigate this promptly and refund the charges.

Very good, satisfied.

Nice car but bodywork in poor condition - scratches & dents everywhere. Most of this damage was not mentioned on the vehicle damage report when I collected the vehicle.