So Ive been charged money and after drop off there was zero mention of this. the car was full of petrol and the condition was normal. inside was clean. outside had desert dust on it. no idea why they charged me this sneaky fee.

The management is somewhat disorganized.

Budget and Avis are actually the same company. When I rented the car on July 4th, there was no one at the Budget counter, so everything was handled at the Avis counter. The clerk said the cars are the same, there's no difference in quality, just that Budget is a bit cheaper.

Great service and good vehicle conditions.

The queue was extremely long, waited for 45 minutes. The Europeans ahead were having trouble with the language, and they took forever deciding over a $6 insurance fee.