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Live chat Email us Service Code: 9227018155
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Had issues with customer service. Had issue with car being ready. Had issues with type of car.

Reviewed: Mon, Jul 1, 2019
About Hertz: 4.8 /10
Hertz Aberdeen were great but Hertz Liverpool staff were meant to follow up with us on cost of vehicle and did not. Very disappointed with Hertz initial customer service compared to other companies.
About QEEQ: 8.0 /10
Mini Van | Mercedes Vito Tourer or similar

Relevant Reviews on Hertz in United Kingdom

Doreen Barrie

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Reviewed: Tue, May 7, 2019
About Hertz: 2.0 /10

Lena Saxton

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Reviewed: Sat, Aug 19, 2017
About Hertz: 6.0 /10

Porter Wyclif(fe)

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Reviewed: Mon, Jun 8, 2015
About Hertz: 10.0 /10
We had a minor collision on the highway in the UK and filled out the quick resolution form ourselves. We also called QEEQ's customer service, who said that as long as the car was still drivable, it was fine. We were quite anxious when returning the car, especially since it was a holiday and only a lot attendant was present. Fortunately, there were no issues afterward, much to our relief. We highly recommend purchasing super insurance and calling QEEQ customer service for guidance in case of an incident. They are more helpful than the insurance company's customer service!
About QEEQ: 10.0 /10

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Mini Van | Lwb Crew Van or similar
Reviewed: Thu, Apr 25, 2019
“Weird”
About Hertz: 8.7 /10
On arrival everything was done to dissuade us from getting the van. We were told the roads where narrow, at our destination the locals scratched cars because they did not like hikers and then offered two other cars for 2x and 3x the price. Oh and the price was presented to us always by subtracting the money we had already payed for the original booking. Everything was fine in the end.
About QEEQ: 8.0 /10

OJAY

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Special Choice | Fiat Doblo Cargo or similar
Reviewed: Sun, Sep 23, 2018
“Happy with Hertz Elgin”
About Hertz: 9.4 /10
Like: Car was low mileage and in good condition. Staff were friendly and efficient.
Dislike: High excess - There was an opportunity to lower it to zero but the additional cost meant the hire deal would not have been competitive.

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