I clearly rented an automatic car, but was told there were none available. I had to pay significantly more to rent an automatic car, which felt very unfair.

The delay was half a day. I asked the store how much extra I would need to pay for a half-day delay, and they told me it would be the price of an additional day. When I got to the store, the price for that extra day was nearly 60 pounds. If they had told me this high price earlier, I wouldn't have chosen to be late. It's a rip-off.

The service of Hertz was very good and patient. Although we had some trouble getting from the airport to the store, we eventually rented a satisfactory car.

Hertz was great once I discovered that that was what I was looking for.

The car was badly scored and dented and when I raised this with the Hertz staff member he said he knew and the vehicle had 36 items of damage listed. The pick up bus took over 30 minutes to pick us up from the airport and when I tried to call the Hertz number received an automated answer saying no one was available. When eventually we arrived at Manchester rental area the staff said they were sorry for the delay but had a member of staff off sick. Overall a very poor experience from Hertz which let down the Easyrental experience.

No issues very quick service. Thanks.