Satisfied, just didn't initially receive the rental agreement, but it was provided later.

I waited 40+minutes to get the car and the drop off was not in the airport but far away, I needed a bus to go back to the airport, not as planned. The tires where losing air half the way I had orange sign showing. The car was 7years old and the seat belt of the passenger didn’t lock.

Very pleased with the service, staff were very accommodating, polite and helpful, the car was rented at a very reasonable price, and the car ran perfectly without any issues. What’s not to like

So easy to book using this website, no problems and no issues, well done guys

counter staff could not have been helpful practical and friendly, giving us great advice on where to go locally - advice that we followed and were pleased to have done so. Super straightforward on the dos and don'ts including the unique aspects of a Cornwall country lane. So far as I can see the price was way below other Penzance car hire.

all good.

Enterprise were terrible. queued for well over an hour at the checkin desk, then another hour waiting for the car, only to be eventually told that they didn't have a car for us at all. We booked a full sized van, but ended agreeing to take a medium sized vehicle as that was all they had left. we could barely fit out luggage in and had a very cramped and unpleasant onward journey. they weren't able to give us a refund as we had already pre paid. so we paid £550 for a £300 vehicle.... not at all happy.

no problem and all went well