Very good booking experience with a wide selection of vehicles to suit every want and need.

Everything else was good, but it was hard to find the car in the parking lot. I didn't know the way to walk from the store to the parking lot. The two adjacent parking lots were not connected, the signs were unclear, and I ended up in the wrong parking lot on the right. It took walking outside the building to find the rental company's parking entrance and then walking down the ramp to the -4 level to find the car.

The rental car had an additional charge of 60 EUR but I'm not sure why. There was a chip in the car's window that I didn't notice when picking it up.

All fees were clearly stated, and the overall service was good.

The pickup and return service in Geneva was quite good. However, after the car window was smashed, the rental company provided no assistance. I had to drive over 300 kilometers in the rain to Geneva with a car that had no window. In the winter in France, with 0-degree weather :) Their phone was often unreachable. I will never use Europcar again. It’s not just bad; it's abysmally bad. Avoid at all costs!!!

O carro superou as minhas expectativas e o atendimento foi muito bom