Very good, the service is very fast.

Drop of at Heathrow late at night is not recommended as though the staff were helpful the service available is limited

Good

I had to pay two lots of insurance as the one I booked with Easyrentcars was claimed as invalid by Europcar so they made me book their insurance too. I have raised a claim with your customer support department

We rent cars at least three times a year and has done so for many many years. It was more then ten years ago we had a worse experience then this. And then it was in an developing country. 1: Quirky que-system and non working mandatory self service stations 2: Pushy staff trying to scare, lie, and bluff you in to taking extra insurance. For instance saying they had never herd of insurances through credit cards. 3: Pushy staff trying to scare, lie, and bluff you by not telling you actual cost if car damaged or stolen. Instead of talking about actual cost of about 1500£ trying to scare you with 18000£. 4: Pushy staff trying to push the “hire-car-fuel-scam” 5: Pushy staff trying to push on you a more expensive car. Car, car return and everything else was very satisfying.

Like: Car condition was excellent, Friendly staff,prime location.
Dislike: None