One of the worst rental experiences so far

The staff at the store were quite indifferent. They didn't print the rental time according to the night order, which resulted in a high displayed amount. After calling QEEQ, it was clarified that they had calculated the time for a few extra hours, resulting in additional rental and other fees. It was resolved after customer service coordination.

The office is located in the farthest room, probably because its market share isn't high enough. Attitude was okay, and after completing the paperwork, the staff guided us part of the way since we didn't understand the directions to the car. He mentioned that we could return the car without a full tank and that their fuel price was cheaper than gas stations, which wasn’t entirely true. Maybe it’s a little cheaper than the stations near the airport, but I’d recommend filling up before getting to the airport. Diesel in rural areas was only about 1.26 euros per liter. The car was in great condition, a Fiat 500L, which can actually fit four people and two large pieces of luggage.

Staff was helpful and friendly. Pick-up was easily accessible.

All fine as usual. Will book again.

Best app hands-down. Love it.