Estuvo muy bien la verdad, pero enseguida empiezan a preguntarte a los chóferes a GPS a no sé qué y le dijimos que ya venía todo reservado y tuvimos que buscar la letra pequeña de vuestra reserva
About QEEQ:10.0/10
De momento la fastidiada es que queríamos una picada y no llevaba GPS y por ese precio nos dieron un Volvo moderno que también estuvo bien pero nuestra ilusión era una una pick con GPS
The price I pay was totally different Freon what it was advertised at the time of the booking. I ended up paying 4 tTIMES more of what I understood I would pay when choosing your offer.
Also the attendant did not help. She was not communicative nor helpful with the questions I asked. She didn’t even knew what was QEEQ.
The service attitude was good, the procedures were simple, and the vehicle was in normal condition. There were many renters, and the queue time was long. We arrived about an hour later than our scheduled pickup time, and the reserved car was no longer available. They didn't tell us at first and asked us to wait for 20 minutes. After waiting for half an hour and inquiring multiple times, they finally informed us of the situation. This delayed our trip. If we had known earlier, we could have changed the car model sooner. We were dissatisfied with the return billing method. We only used the car for one day and didn’t drive much. To save trouble, we didn't fill up the tank and planned to be billed by mileage for the fuel. However, Hertz estimated based on the tank usage. The tank wasn’t full when we picked up the car, and we ended up paying more. We believe that billing by mileage would be fairer.
I had to wait in turn for about an hour but they did not forget me. Honestly, the car was worth the wait. I didn’t realize it until after I started my trip.
About QEEQ:10.0/10
Maybe you want to clarify that the car is at the small hertz office. The address helped me finding the car.
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