One of the best experiences so far, both with Hertz and the same service staff (including one instance of on-site rental extension). Efficient, warm, and considerate. Excellent overall.

Very satisfied with the service. The deposit hasn't been refunded yet. They said it would take three days when returning the car, but the platform mentioned it might take up to a month.

The branch was quite busy, with about a 40-minute wait in line. However, self-service pickup is available. Since it was my first rental, I chose to wait for counter service. The staff were very polite and recommended insurance for $18 per day, which I accepted. Overall, it was a good experience!

discount offered due to short wait for auto; desk clerk very personable and helpful; car had damage to the body which had not bed reported and/or recorded

quite smooth - easy