The Europcar staff in Avignon was humorous and enthusiastic, providing a detailed explanation of the car's various functions. Returning the car was also very convenient; just pay attention to the signs inside the airport to locate the rental car return area. It's recommended to purchase full insurance directly from the rental company to avoid disputes.

The window had a chip in the middle. The windscreen wipers were dry and didn’t work well. It was very hard to drive in the rain which was pouring for 5 days! There was no windscreen wipers nozzle at all. The battery of the car for electric drive was empty

We were very pleased with the service attitude of Europcar staff, who patiently resolved any issues we had. The vehicle they provided was exceptionally important for our trip.

The store was easy to find, and the car pick-up process was quite simple after completing the online preparations.

Like: Where Ryanair use frankly baffling language and terms to confuse what can and can't be taken as booster seats the team at Europcar were exactly the opposite. One email to the head office resulted in a chain of helpful emails and a member of the team to meet us with a choice of booster seats. The staff were friendly and helpful, the car was great and the handovers swift and painless.