I was lucky to get a brand-new car at pickup. Although I had already purchased full insurance through the app, the rental company didn't recognize it and insisted on a local insurance option for 35 Euros per day. I decided not to buy it, but they still froze a deposit of 900 Euros. The return process was smooth—staff inspected the car inside and out, found no issues, and I was good to go.
Ordered a 4 x 4 car but when i arrived they only had 1 vehicle left which wasnt a 4 x 4 and was smashed all over. I was told i didnt have a choice and that was the only vehicle they had so i had to take it.
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