I am quite familiar with the company, but today's car is really not great. The phone cannot cast to the screen, and the navigation system is not user-friendly. Additionally, the car is not comfortable to drive and feels a bit unstable.

Good

Satisfied with the excellent service

We got a free upgrade to a Mercedes C200, the experience was excellent. The staff at Aberdeen Airport were very nice and asked if we needed a refueling service. Returning the car in London was also very convenient, a staff member checked the car on the spot and sent an electronic receipt to our email. Then a shuttle bus took us directly to the terminal entrance. Highly recommended!