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Search for Europcar Car Hire in Cairns

Unprofessional payment handling. Inexcusable

Reviewed: Wed, Jul 24, 2019
About Europcar: 7.3 /10
Annoyed that they placed a hold on the cost of rental and advised that $400 would be released when car was returned. Instead they took a further $657 out of my account and did not release my holding amount in essence costing me $1657. Called and was advised by customer service that it would take up to 10 days for funds to be released. Unprofessional and rude as that process has an impact on my family personally as we have a disabled child and funds are required at all times to purchase medications. Had to borrow extra cash to buy medicine for my child
About QEEQ: 7.0 /10
KIA Carnival image
Europcar
Cairns Airport(CNS)
Cairns
Australia
Full Size Van | KIA Carnival or similar

Relevant Reviews on Europcar in Australia

Jack Roy

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Europcar
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Wed, Feb 7, 2024
About Europcar: 8.0 /10
On-site we were persuaded into a $400 insurance. Experienced drivers don't really need it since traffic in Australia isn't that congested, and people generally follow the rules. Even on rural gravel roads, it's not as chaotic as you might think.
About QEEQ: 10.0 /10

Iris Gallup

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Europcar
Hobart Airport(HBA)
Hobart
Australia
Reviewed: Thu, Dec 28, 2017
About Europcar: 8.0 /10
The store is located inside the airport, it's a large company with a wide variety of vehicles and good vehicle conditions.

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Large SUV | Toyota Kluger or similar
Europcar
Canberra Airport(CBR)
Canberra
Australia
Reviewed: Thu, Jul 25, 2019
“Good”
About Europcar: 10.0 /10
Good
About QEEQ: 10.0 /10
Good

I.Pasca

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Compact SUV | Mitsubishi ASX or similar
Europcar
Brisbane Airport(BNE)
Brisbane
Australia
Reviewed: Thu, Jul 19, 2018
“Perfect experience”
About Europcar: 10.0 /10
Like: Service

P.Jayram

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Intermediate | Toyota Corolla or similar
Europcar
Hobart Airport(HBA)
Hobart
Australia
Reviewed: Sun, Dec 17, 2017
“Great service and affordability”
About Europcar: 9.6 /10
Like: Friendly staffs.

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