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Search for Europcar Car Hire in Cairns

Unprofessional payment handling. Inexcusable

Reviewed: Wed, Jul 24, 2019
About Europcar: 7.3 /10
Annoyed that they placed a hold on the cost of rental and advised that $400 would be released when car was returned. Instead they took a further $657 out of my account and did not release my holding amount in essence costing me $1657. Called and was advised by customer service that it would take up to 10 days for funds to be released. Unprofessional and rude as that process has an impact on my family personally as we have a disabled child and funds are required at all times to purchase medications. Had to borrow extra cash to buy medicine for my child
About QEEQ: 7.0 /10
KIA Carnival image
Europcar
Cairns Airport(CNS)
Cairns
Australia
Full Size Van | KIA Carnival or similar

Relevant Reviews on Europcar in Australia

Morton Joule

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Europcar
Brisbane Airport(BNE)
Brisbane
Australia
Reviewed: Fri, Feb 7, 2025
About Europcar: 10.0 /10
Excellent service.
About QEEQ: 10.0 /10

Willie Emmie

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Europcar
Melbourne
Australia
Reviewed: Sun, Sep 15, 2024
About Europcar: 10.0 /10
Good.
About QEEQ: 10.0 /10

Elma Ferdinand

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Europcar
Perth Airport(PER)
Perth
Australia
Reviewed: Fri, Aug 23, 2019
About Europcar: 2.0 /10

Mignon Archibald

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Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Oct 16, 2017
About Europcar: 10.0 /10
Renting and returning the car was quite convenient, with detailed return locations. It was a good car rental experience.
About QEEQ: 10.0 /10

J.Nathasia

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Compact SUV | Hyundai Tucson or similar
Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sun, Jul 22, 2018
“Great car & service”
About Europcar: 9.2 /10
Like: I like the car’s condition, and how it was so easy to find the location of the car service
Dislike: Finding the drop off location was a bit of a hassle. We ended up dropping the car at another Eurpcar’s location, however within the same area

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