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Disappointed

Reviewed: Sun, Jul 28, 2019
About Avis: 5.7 /10
I was traveling with a service dog and was told “if there is one dog hair in this car upon return, there is a $250 clean up fee”. This caused much anxiety and I ended up buying a lint roller to clean car when returning. When I got the car, there was a MacDonald cup in the door and crumbs in the console. I am glad I am the dog’s trainer because if I was disabled, I could not clean the car for them.
About QEEQ: 8.0 /10
Intermediate | Chevrolet Cruze or similar

Relevant Reviews on Avis in United States

Nicola Billy

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Reviewed: Mon, Mar 16, 2020
About Avis: 10.0 /10
Hardly any waiting line, got the car very quickly.
About QEEQ: 10.0 /10

Perry Lytton

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Reviewed: Tue, Jul 25, 2017
About Avis: 2.0 /10

Norton Simpson

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Reviewed: Tue, Jun 2, 2015
About Avis: 2.0 /10
About QEEQ: 8.0 /10

Kevin Sund

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Intermediate | Toyota Camry or similar
Reviewed: Thu, Oct 27, 2022
“A very good experience!”
About Avis: 8.0 /10
Double make sure your staff cleans everything out of the car. Some Fast food was left in the back. However, it didn't really bother me too much. Otherwise, the car was in excellent shape and drove like a champ. I really liked driving the Nissan Ultima and never felt there was going to be a problem. The Pickup and drop off criticism is really a logistic procedure with the airport. It's not Avis's fault but the distance and the shuttle are not ideal in my opinion, especially for people with luggage.
About QEEQ: 10.0 /10
No, it was the first time using the service and everything went well. They were very helpful when I made a wrong reservation and had to change it.

J.H.

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Premium | Chrysler 300 or similar
Reviewed: Fri, Aug 26, 2022
“Very good once the car was collected.”
About Avis: 8.0 /10
Wait time was nearly 2 hours to pick up the car but lady a counter was very helpful when we finally got there. Car that we booked was not available but we were upgraded.
About QEEQ: 10.0 /10
Price drop was great, saved £25.
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