Arrived at the Orlando airport with a prepaid reservation. The agency did not exist! The phone number at the invoice was out of service. We're told it went out of business. We had to rent from another company.
“They had all these in hidden mandatory fees. The owner refused to rent me the car. It is fraudulent”
About RIGHT CARS:3.0/10
Worst place ever to rent car. If you see it post for 8dollars a day it’s not, when you get to the counter they will charge you at least $100 extra for all the mandatory fees. The low prices is a gimmick to have customers chose them first.
They charged me for insurance I do need or asked for and made it perfectly clear I have my own full coverage insurance. When I called back I was hung up on
False information about toll roads and insisting on paying 13.99 per day to cover tolls which we did not need at all. They said all Florida highways were toll roads. Arriving very tired and having to deal with this was very upsetting and disappointing.
Like: I got the vehicle class I wanted, car was clean and performed great! Friendly staff
Dislike: Didnt factor in the toll transponder charge, or some other insurance free I had to pay
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Customer Service
Terrible experience
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View more >Dislike: Didnt factor in the toll transponder charge, or some other insurance free I had to pay