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Search for Dollar Car Hire in Birmingham

Great car but poor service from thrifty

Reviewed: Fri, Aug 9, 2019
About Dollar: 8.3 /10
The car was in excellent condition. I actually picked this car up from the Thrifty Birmingham branch. Staff were not helpful at all. They required several documents, it's not really a smooth and easy process. Also when taking the car back, it seemed like the guy was trying to find any excuse to not give me back my deposit. He first started with saying the tyre pressure was low and then suggested my petrol was low. It took him over an hour for him to give me my deposit back. Extremely poor service.
About QEEQ: 10.0 /10
Easy to book, no issue with easyrentcars.com
BMW 1 Series image
Dollar
Birmingham
United Kingdom
Compact | BMW 1 Series or similar

Relevant Reviews on Dollar in United Kingdom

Pandora Harte

View more >
Dollar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Mon, Aug 10, 2020
About Dollar: 6.0 /10
About QEEQ: 10.0 /10

Josephine Chaucer

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Dollar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Thu, Aug 23, 2018
About Dollar: 10.0 /10
Very good
About QEEQ: 10.0 /10

Ashish

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Luxury SUV | Jaguar F-Pace or similar
Dollar
Edinburgh
United Kingdom
Reviewed: Mon, Oct 7, 2019
About Dollar: 10.0 /10
It was a swift process for us to pickup the car. It took way lesser time than I expected. Will definitely re-book through dollar again. I got the refund as well very quickly as it had no damages.
About QEEQ: 10.0 /10
I found it way better than booking it through other websites. The app is seamless and the comparative rates definitely helps save on money or either get a better car in our budget. The price drop re-booking also is a really good feature and I did get advantage of it. For me car booking will always be Easycarrents.com

R.Walker

View more >
Mini Van | Citroen C4 Grand Picasso 7 Seats or similar
Dollar
Aylesbury
United Kingdom
Reviewed: Wed, Sep 4, 2019
“No drama or hassle, would definitely use again.”
About Dollar: 10.0 /10
Staff were very helpful and friendly. The car was clean and the condition was excellent.
About QEEQ: 10.0 /10
Brilliant service! Easy online booking, we received the confirmation email straight away. Prompt response to queries.

AHE

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Compact | Hyundai i30 or similar
Dollar
Inverness Airport(INV)
Inverness
United Kingdom
Reviewed: Wed, Aug 7, 2019
“Awful in the communication and information upfront but the actual rental was smooth and easy”
About Dollar: 7.3 /10
The phone number on the booking confirmation was not a phone number but an excel converted string of numbers and letters. The pin location that was included pointed to a location far off from the actual car rental office. Nowhere on the confirmation was mentioned that the actual rental was through Thrifty car rental. This would have helped tremendously finding the right place...

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