Good car in good condition, beware of the insurance on easyrentcars website... Better to pay at coun

Initially got a sedan but switched to an RVR upon agreement. The staff was very nice.

Alamo is on par with Enterprise, Hertz, and other companies with excellent service! The car was in good condition (new car), and the pick-up and return process was convenient.

Car was great, pick up location very easy. Very quick process. The only negative comment is about the staff at the counter during pick up. Not professional and not helpful.

Like: Price paid at reservation was a much better value than other car rental choices.
Dislike: When we went to pick up the car which we had prepaid for the clerk was going to charge us an additional $200+ as a drop off charge. It was only my protest that caused her to check with her manager who waived this charge. As this was not even mentioned in the prepaid reservation I was shocked to first hear of it at pickup. This needs to be addressed in future rentals and it is an absurd charge. No one should have to pay that especially when you are quoted a specific cost for your total trip and prepay it.

Like: Booked online. Speedy process on pickup and return of vehicle.
Dislike: No.