Wrong car, poor air condition, slipping transmission, not all that clean

Outstanding customer service and support from start to finish !!! Will definitely use again!!!

I was happy with what I paid fair price.

I would suggest that a separate counter be open for people that have already booked cars online and received the paperwork. (fast track) save the customer time and frustration after long flights. Quing for 40 - 50 mins then a further 20 mins at desk

The queue to collect the car was over an hour and a half which I consider completely unreasonable. At one point there were 4 members of staff talking amongst themselves rather than serving the very long queue of people, who were extremely tired after a long trip. When I did get to the desk, the employee then attempted to sell various insurances, claiming we didn’t have any protection when the paperwork clearly stated we did. Obviously, we did not take the insurance, but he told lies about the amount of cover we had, trying to take advantage of our lack of knowledge of the country and our fatigue. I loved the car, it was exactly what we needed, but the service at Budget on pick up was terrible. On return it was easy and friendly.

Very easy to use. Good prices, would definitely use again.

Counter staff excellent and car excellent. Long queue but plenty of staff.

Very good

Great counter staff, very helpful - car could have been cleaner, but otherwise, everything was fantastic.

Booking process was good, did not have a Price drop opportunity!.