Everything was fine, but I got different car.

Vitalii Pyshnyi

Germany

Reviewed: Fri, Aug 23, 2019

About Europcar: 10.0 /10

I've booked Mercedes (A-class) but got Ford (minivan). I understand that they didn’t have Mercedes at that time but I needed small car, not minivan. Everything else was very nice.

About QEEQ: 10.0 /10

Europcar

Dusseldorf - Weeze Airport(NRN)

Dusseldorf

Germany

Compact | Mercedes-Benz A Class or similar

1 days rental

Relevant Reviews on Europcar in Germany

Luther Bruno

Germany

1 days rental

Europcar

Frankfurt Airport(FRA)

Frankfurt

Germany

Reviewed: Sat, Mar 2, 2024

About Europcar: 10.0 /10

The car provided locally was very new, and there were no additional fees. Overall, very satisfied.

About QEEQ: 10.0 /10

Isaac Leigh

Germany

1 days rental

Europcar

Aachen

Germany

Reviewed: Tue, May 15, 2018

“Aachen-Hallstatt-Vienna-Salzburg-Aachen”

About Europcar: 4.0 /10

According to the website and the pick-up instructions, the car should be picked up at Aachen HBF. However, upon arrival at HBF at the designated time, we were informed that the vehicle was not ready. We had to wait for Europcar staff to take us to another location for pick-up, which delayed us by an hour and seriously impacted our travel plans! Additionally, the vehicle model was significantly different from what was advertised. The website listed a BMW 2 series in the same car group, but we ended up with a Hyundai SUV.

Page Kitty

Germany

1 days rental

Europcar

Frankfurt Airport(FRA)

Frankfurt

Germany

Reviewed: Sun, Jul 16, 2017

“A Whole New Experience, Wonderful Memories”

About Europcar: 8.0 /10

Waited at Frankfurt Airport. The car I booked wasn't ready. The rental company asked me to pay extra for a different car, but when I refused, they finally got me the same model. The return process was smooth; they just checked briefly and it was all good.