Dislike: The fuel options are confusing so filling up before returning seemed the best and least expensive option. The insurance included was something I've looked for and it was a pleasant benefit.
Best price, service and vehicle I have experienced in years of travel.
R.Gabehart
United States
Reviewed: Wed, Jul 4, 2018
About Alamo:10.0/10
Like: Found the vehicle last in the trip planning and still got a wonderful price. The check in was all computerized and I got to pick my vehicle from a number of choices makes and models. Really liked the whole process and very considerate personnel helping with the check in computers. And check in only took minutes. Dislike: The fuel options are confusing so filling up before returning seemed the best and least expensive option. The insurance included was something I've looked for and it was a pleasant benefit.
“Great experiences which helps in providing a great trip!”
About Alamo:9.0/10
The whole process of collecting the car is very smooth and the counter staff is able to explain very clearly on the terms and conditions. The staff will ask if you need the insurance coverage from them but she did not try to hard sell to me. My recommendation is not to subscribe to any insurance from the online car rental portal you are using but to purchase directly at the Alamo counter. This approach will give you a worry free trip as you are able to call Alamo for direct assistance if required instead of calling the insurance agency direct while overseas.
About QEEQ:10.0/10
Very clear and easy use of the website. However, it will be great to specify the differences in using your own insurance coverage as compared to those provided by the car rental company. This will reduce a lot of unhappiness between customers and the car rental companies.
The car was received with a lot of scratch marks and the personel in attendance didn't seem to care. Took photos myself for future reference. On my way to the hotel after a 26 hour trip I realized that the car were only half full. Again took photos for my reference. Received an additional bill of $141,67 after my trip which are unexplained and cannot be for gas alone. Await reply. Very average experience and will think twice before using Alamo again.
Like: Quick service, no much of bureaucracy, kiosk check in save time in lines, staff on pick-up very friendly. Free upgrade for a Toyota Rav4 because they didn't have a Toyota Camry. Dislike: We reserved a Toyota Camry to be more conscient of fuel usage and our car was not available at the day. So we have to use a category above with more fuel consumption.
Check out this.
Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
Best price, service and vehicle I have experienced in years of travel.
Dislike: The fuel options are confusing so filling up before returning seemed the best and least expensive option. The insurance included was something I've looked for and it was a pleasant benefit.
Relevant Reviews on Alamo LOS ANGELES INTL ARPT
Vishwas Shashidhar
-
-
-
-
View more >Joseph
-
-
-
-
View more >J.Vermeulen
-
-
-
-
View more >C.Newton
-
-
-
-
View more >Dislike: Pickup was slower than expected , 20-30 minute wait in line
N.Eulalio
-
-
-
-
View more >Dislike: We reserved a Toyota Camry to be more conscient of fuel usage and our car was not available at the day. So we have to use a category above with more fuel consumption.