terrible from beginning until end $400 dollar charge for smoking in the vehicle I told her the smell

Arrived at the rental office around noon and completed the paperwork, but there were no cars in the parking lot. I was 10th in line and waited for over an hour, eventually getting a downgraded compact car. The staff said they would compensate with a full tank of gas. Considering California's high gas prices, it seemed fair enough, so I just took the car without making a fuss.

The counter staff kept promoting insurance despite being informed that I had already purchased it, which was very annoying. However, the staff at the car pickup point provided excellent service, were friendly and helpful, and willing to solve problems.

Thrift was great we did not notice our damage on the car and Thirty worked with us. our check in guy kendal. Was really plesent and nice.

The car was fantastic. Brand new and squeaky clean, staff were also really friendly and welcoming. I will mention that the screen washer fluid ran out on the vehicle shortly after collection but that was the only small issue with the car.

Easy rent cars was really simple quick and easy to use.