Disappointed - sad ending to a lovely holiday.

I.Ferguson

Italy

Reviewed: Tue, Sep 3, 2019

About Budget: 7.3 /10

Booked a Mercedes B class estate (or similar) got a Skoda estate which I was told was equal to a Merc... Thought I then agreed for the delta between used fuel and full tank, not a full tank so again was fleeced of an extra 50 euros. Price doesn't include VAT which is misleading. Kids' car seat pricing is a con as is the charge for an extra driver...

Wagon | Mercedes-Benz B Class Estate or similar

14-day rental

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Anonymous

Italy

10-day rental

Reviewed: Thu, Apr 30, 2026

About Budget: 10.0 /10

The rental company’s service was great, and they explained everything really clearly.

About QEEQ: 10.0 /10

Sandy Madge

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Rome Fiumicino Airport(FCO)

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Italy

Reviewed: Mon, Mar 16, 2020

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Neil Margaret

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M.Simonis

Italy

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Compact SUV | Nissan Qashqai or similar

Reviewed: Sun, Jul 21, 2019

“Your shown Pick up office was not working for more than a year.”

About Budget: 7.3 /10

Pleasent stuff, everything ok

About QEEQ: 10.0 /10

Budget did not know about reservation. Had no normal cars. Insted of mini suv, i recieves fiat qubo.... It seams you do not have normal contact with them... Pick up office had to be near air port, but adress in reservation not valid for a year. Had to go with kids and laguages by public bus to city centre. Drop of a same problem.

Italy

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Mini | Toyota Aygo 2 Doors or similar

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Sant Egidio Airport(PEG)

Perugia

Italy

Reviewed: Sat, Jul 20, 2019

“good customer experience... car itself would not rent again”

About Budget: 10.0 /10

car was very poor in its ability to go up hills.

About QEEQ: 10.0 /10

Disappointed - sad ending to a lovely holiday.

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