Excellent value.

I booked a Cherokee, but they didn't have one available and refused to upgrade. After insisting, they finally gave me a low-end model that wasn't four-wheel drive.

Alamo is a great company. This time, the front desk charged me $49 without my knowledge. When I returned the car and explained, the manager immediately processed a refund to my credit card. This level of service is rare.

Picked up the car at Orlando airport. When I arrived, Alamo's parking lot had almost no compact size cars left as I reserved, and the clerk kept pushing me to choose a higher category. I ended up with a Chevy Sonic LTZ, which is similar to the Chevrolet Aveo in my country, with a 1.4 T engine. Overall, I was quite satisfied with this small car; its performance was good, and it responded well when accelerating or changing lanes. In fact, its driving performance was better than the Cruze I rented later. However, the car is still a compact size, which feels a bit small in the U.S., unlike driving a larger car which gives more confidence. I recommend renting at least a standard or mid-size car.

Like: Everything ok
Dislike: Nothing

Like: Clean car, low mileage and convienent