Got what I wanted price was good

The staff was unprofessional. They added highway fees, child seat fees, and a second driver fee during pickup. However, the receipt did not include the child seat. Later, when we went to the store, they said we had canceled the highway fee. The experience was very poor. The car's front right side was damaged, and we were not informed. Luckily, we discovered it ourselves, documented it, and it was not blamed on us in the end.

The parking and rental locations are very easy to find. I rented the lowest tier Lechi, but it was unavailable later. They upgraded me to a higher tier model. They were really friendly.

Everyone, do not choose Hertz! It's really a scam!! I was charged $300 for a cleaning fee! Did I drive the car into a sewer or what?! And I specifically cleaned it! I filled up the gas tank, yet they said it wasn't full! Sigh! Seriously, do not choose Hertz!!!!!!

This truly is a global car rental company. The condition of the cars is good, and the process is simple. Highly recommended.

Booked a mystery car but was surprised or maybe disappointed that it only applied to the entry budged car so felt a bit misled

Booked a mystery car but was surprised or maybe disappointed that it only applied to the entry budged car so felt misled