Leaving Calgary Airport, Hertz is right across the street, making it very convenient. There weren't many people in line, everything was orderly, and the staff were very friendly and provided excellent service. Very pleased!
“I got authorization return car to Penticton B.C. but when I arrived there was no Hertz! Very upset!!”
About Hertz:6.7/10
I got authorization return the car to Penticton B.C. (Case # 0190204561 from Shollanda, Employee I.D. NH48270), but when I arrived at Penticton Regional Airpoort there was no Hertz! Very upset!! I called Hertz and was transfered 3 times then when I was told that there were no Hertz locations in Penticton, the representative hung up on me. I called back again and after 2 more transfers, I was told that I would be charged towing charges and any damages if I left the car at Penticton Regional Airport even though I had authorization to do so. I spent over an hour on the phone and I wasted from 9AM to 6PM driving to Penticton, then to Kelowana and then having to bus and get someone to pick me up to get back to Penticton. Not a nice way to spend the last day of a holiday!! I am very very upset and would like a call back to come to some resolution! 5198887950.
Like: It was easy to get the car and returned it. Dislike: It was only one car on the lot so when they told me to choose the car I wanted there was only one.
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View more >Dislike: It was only one car on the lot so when they told me to choose the car I wanted there was only one.