Hertz makes business on reported damages more than rentals itself. Very unfair!! Never anymore.

B.Acampa

Germany

Reviewed: Wed, Dec 11, 2019

About Hertz: 7.0 /10

Terrible company. Staff at the counter extremely unpleasant and not providing the right informations during the contracting process. The detailed condtion of the vehicle have not been sent by email and the paper delivered at the desk was reporting 15 damages only in German. I parked the car in a garage and never on the road and I have been charged for a 1cm (!!) scratch, that I did not cause, on the alloy wheel for 280 Euro. ... cheating on the customers to make money in this way. Horrible commercial behavior. Never anymore Hertz in my life.

About QEEQ: 10.0 /10

Smooth and friendly process as usual.

Compact SUV | Opel Crossland X or similar

2-day rental

Relevant Reviews on Hertz in Germany

Ogden Bill

Germany

28-day rental

Hertz

Frankfurt Airport(FRA)

Frankfurt

Germany

Reviewed: Sun, Oct 26, 2025

About Hertz: 8.0 /10

There was a one-hour delay during car pickup, but fortunately, it didn't affect much. The car was in good condition, and the procedures were simple. On the last day, the tire had a slow leak. QEEQ customer service was very proactive in providing assistance, but the road assistance service in Germany was disappointing and very slow to respond. Both pickup and drop-off were at Frankfurt International Airport Terminal 2.

About QEEQ: 10.0 /10