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+49 6107 6353100
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2044690033
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2044690033
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Hertz makes business on reported damages more than rentals itself. Very unfair!! Never anymore.

Reviewed: Wed, Dec 11, 2019
About Hertz: 7.0 /10
Terrible company. Staff at the counter extremely unpleasant and not providing the right informations during the contracting process. The detailed condtion of the vehicle have not been sent by email and the paper delivered at the desk was reporting 15 damages only in German. I parked the car in a garage and never on the road and I have been charged for a 1cm (!!) scratch, that I did not cause, on the alloy wheel for 280 Euro. ... cheating on the customers to make money in this way. Horrible commercial behavior. Never anymore Hertz in my life.
About QEEQ: 10.0 /10
Smooth and friendly process as usual.
Small SUV | Opel Crossland X or similar

Relevant Reviews on Hertz in Germany

Kirk North

View more >
Reviewed: Wed, May 15, 2019
About Hertz: 2.0 /10
I was charged a violation handling fee without receiving any fines.

Gustave Hughes

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Reviewed: Tue, May 2, 2017
About Hertz: 8.0 /10
Satisfied
About QEEQ: 10.0 /10

Leopold Chapman

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Reviewed: Tue, Jan 23, 2018
About Hertz: 4.0 /10
Not the same as booked, without informing.

Pete Wild

View more >
Reviewed: Thu, Jul 16, 2015
About Hertz: 10.0 /10
Very good!
About QEEQ: 10.0 /10

View more >
Economy | Opel Corsa or similar
Reviewed: Thu, Jun 27, 2019
“All in all a smooth experience with no significant hick-ups”
About Hertz: 9.0 /10
The car had more scratches than reported, but after taking photos of them all and going back to the counter, the counter lady marked them at the spots I pointed on the paper without hesitation and always with a smile. Returning the car was a little bit interesting as a guy just walked up to me and took the car key, so I asked him to show me his ID and later on asked him to let me photograph that as well. I've yet to get the card hold back; hope the guy was not a smart thief :)
About QEEQ: 8.0 /10
Initially, I had doubts: a company far-far away, not always accurate and precise info on the site or from the online staff, but ultimately everything got cleared up and I had no issues. Of course, things could have been much different if I scratched the car or had an accident, but fortunately, that was not the case.

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