実は海外旅行でレンタカーを借りるのは初めてでした。

Smooth communication and quick processing.

The vehicle is very new, with only 30,000 kilometers. The company's service is professional, and the instructions for handling the flat tire issue were precise.

Simple and fast. Just drop the keys in the box at the parking lot when returning the car. It's done.

Initially, we didn't get a child seat, but after calling another branch for help, they resolved the issue the next day.

Hertz rental company employees are professional and provide detailed explanations of vehicle conditions, New Zealand road conditions, driving precautions, and car insurance. Due to being a large company, there are many people picking up cars, resulting in longer waiting times. The vehicle condition is average, with several minor scratches on the exterior. Make sure to record and confirm these with rental company staff when picking up the car.