Very good experience.

The overall service of the rental company was acceptable. The condition of the car was average; it was a Jeep with 30,000 miles. The vehicle hadn't been thoroughly cleaned and had a lot of dust. Maintenance was mediocre, and the acceleration felt jerky. After driving for a while, I noticed a tire had low pressure. I inflated it at a gas station, but it continued to lose air slowly.

Satisfied

Dollar is absolutely awful. When picking up the car, I specifically told the clerk that I didn't need extra insurance. They verbally agreed, but still added over 200 dollars for insurance. I was in a rush to get to the hotel and trusted them, didn't check the paperwork and just signed it. My fault. I returned the car with a full tank and left the country, but over a month later, they charged my credit card without any notice. This is the worst company I've ever dealt with.

Overall very satisfied. This car made our half-month trip in California very convenient. From San Francisco to Los Angeles along the beautiful Highway 1, and even a visit to Yosemite National Park, we have wonderful memories.

Made the mistake of using the bring back empty option, which was a lot more than what a tank of gas would normally cost.

great service, and easy to use.