It was hard to find the car as it was located near pillar 58, and returning the car was even more difficult. You have to rely on road signs and can't fully trust the navigation. My phone fell off in the car, and when I went back to email them about it being lost, they couldn't find it either.
“Make sure you say no additional charges! review receipt before signing!”
About Dollar:8.7/10
The receptionist added a LDW fee that I was not aware of until days after returning the car. This happened even after I told them I didn't need anything extra as I had already pre-paid the rental. When reviewing my receipt at the counter the charge looked to be just the fee of the daily rental and it was not. Please be very aware as they will tackle fees and NOT explain this to you! Very disappointing.
About QEEQ:10.0/10
Easy to work with and talk to when there is a problem with the rental company. I had an issue with an over charge on my credit card during my rental and they have opened a ticket for review with the rental company (dollar rental).
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Customer Service
Very good experience.
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