GREEN MOTION CAR RENTAL REVIEWS IN POLAND

I would like to mention both of the representatives at "Green motion", both called Ana. Those two helped me a lot, they were very welcoming, solved all the problem quickly, theire service was excellent, and i have no doubt that because of them i will continue to be a "Green motion" customer...

The price was the cheapest that could be obtained, the platform was very easy...

Very bad rental oriented only to draw money from the customer under any pretext. No contact at handing the car although they work around the clock. Generally these are scammers and not car rental.

Everything O.K

This was the worst experience I ever encountered. The rental office appears to have a scheme established to take advantage of individuals. I was given the car in good condition with various scratches and minor damage, upon my return is when I was unfairly treated. I never used the vehicle for the entire weekend and barely drove the car. Upon check-in the individual inspecting the car identifies to small dots no larger than the tip of a pen. Being such a small dot the check-in individual did not mark the condition report nor did I either. During the check-in I am now required to pay damages to the car for these tiny scratch's. Nor have I received any receipt for the return of the car. I am very displease with the service that has been provided.

Hire price was very cheap and the condition of the vehicle was surprisingly good, tried to up-sell a few products. However make sure to take out some insurance beforehand as they're guaranteed to find something wrong on return as I got stung with a €450 charge.

Terrible service, all damages on car seems to be used for extortion as not fixed despite clients been charged for it.

Easy to use, another time great service.

The car was in good condition and at a good price. Thanks for you att. Wojtek.

Everything went well and a very good price. He had never gotten such a good price.

Scums Returned car without issues on inspection by staff then received email about damages present few hours later I have read some feedback about company which helps​ me understand that that's a fraud

It is very difficult if not near impossible to note every little scratch or dent on vehicle at pick-up inspection.

Insurance coverage should be valid at agency where the car is picked up and return to.

I will never rent a car from them again. They charged me 300 euro for a tiny faint mark on the fender that might have even been there before I took the car. It was a mark that would be easily removed with $5 cutting compound. I feel taken advantage of. I took pictures of it and if you were to see these pictures, you would not be able to locate it.

I am convinced Green Motion is involved in Organized fraud and cheating. I was charged PLN 2818.76 for very minor crack on screen but refused to give invoice. I protested but duty officer told that I will get invoice in my email. My flight was close and I had no choice but to go. Now 21 days passed I didn't get invoice. I called Katowice airport company office but no use. I am convinced company is doing same to every customer who rent a car without full insurance as crack is so minor that most people can't recognize the crack on pick up. I don't see any other reason except fraud for not providing the invoice for the money which company already received from me. I bought a third party Excess reimbursable insurance which I am afraid, I may not get.

Excellent job. Easyrentcars.com is very friendly, easy, and transparent company which gives me all the information correctly.

The car was damaged a lot all around which is increasing the risk not notice some of them and when you return it to be charged for damage like i had before with them and got charged for 200 pounds. The other thing is that they charge me 20 euro for washing which for Poland is too much.

Everything from your side was excellent.

the worst car rental on earth, I can't wait till they go out of business.

great service helped me resolve all my problems

Condition have to be specified better. My flight was late and Green motion released the car.

I had a terrible experience with the company since the beginning. I could not collect the car on the scheduled day. Even though I had informed on a chat, I would be arriving around midnight nobody was waiting. I tried to call for almost 30 minutes without any success then I start a chat with Easy Rent Cars and after while I was informed that the car wouldn't be delivered on that day. Because the company was closed and they weren't waiting to deliver the car. Because I had to get an Uber and pay €30 to got the hotel that was far from the airport. The car didn't have the full tank of fuel it just had 1/8 of fuel what is inconvenient for the car return. The car return was the worst experience. The person didn't Return the car, was a terrible experience where I stop the car in a place and the person took while to start to check the car and she didn't say anything about I shouldn't have parked in that place I had parked the car. She took 15 minutes complaining because of the car wasn't clean but I collect the car dirt and with low fuel. Then after show pictures, she understood that I had collected the car dirt. Then the weirdest thing happened a door hit the car and doing a small scratch smaller than 5 millimetres in the bumper of the car, but she never said I wasn't parked in the correct place to return the car she got stuck with the cleaning of the car and not with the correct parked place. Because of this issue I had to pay extra €180. She refused to give the receipt at the same time and I don't even know her name in case I need it to get a receipt.

I had a good experience, even though I had the worse rental experience in my entire life EasyRentCars tried to solve my problems.

The counter staff were generally useful, but not very enthusiastic. The car came with the baby car seat not attached. I was told I will need to clean the vehicle before checkout or face additional charges, but this was not the case when returning the vehicle (mine was a little dusty, from normal use). On checkout, the shuttle van driver was not very helpful, took forever to help us get in the car and initially did not want to help install the baby car seat for us, claiming the law requires I install it, which would’ve taken a few additional minutes as not all baby car seats are the same.

One thing- i was charged an additional $14.64 by Green Motion when i was picking the car up but the original agreement states I should owe 0.00 at pick up. Can someone look into this pls?? thank you Sylvie Novi

Everything was excellent, except l had to pay additional tax for car washing of 10 euros. It is better to include this tax in the rental tax and not to be surprised at the time of picking up the car.

Up to now I had no any problems with Easyrentcars.

When I arrived, some customers were being told about a €500 fine for exiting the Polish Boarder. With significant TCs such as this, there should be clear signage clearly marked in the office. Also, not all customers will speak English or Polish so TCs should be made available in all languages. You should produce high-level documents for things people need to think about before they leave in all languages - clean the car, leave the same amount of petrol, don't go over the border, do not speed etc. these can be hosted on a website. I ordered a Golf but receive a Toyota. A golf is much better and I couldn't see any Golf's in the car park so I think this was a bit misleading

Waited over 1 hr .Was difficult to find car on parking lot .We get a key in the office ,could’t find anybody in the garage.Somebody should take us to the parking lot .Return was easy.,but don’t give us any receipt.We are waiting for deposit $900 they took from us.Be sure when you return a car they give you a receipt.

I’m satisfied.

I’m satisfied.