ADDCAR RENTAL CAR RENTAL REVIEWS IN GREECE

You have to cross the road from the airport to collect the car. ADDCAR locked 1,300e on my credit card. Other car rental companies didn't.

I will avoid to come across this company at any cost in future. Terrible customer service if any at all. The woman at the counter in her view "punished" me with allocating a vehicle, which was not fit to be on the road, because I dared to mentioned that it was not clear at the time of the booking that I would be picked up from the airport and taken to the remote location to pick up the rented vehicle. She took it as a personal insult. I clarified that it has noting to do with her personally, and it's the process that I'm referring to. But unfortunately it made no difference to her. I was allocated the worst vehicle I have ever rented. It hadn't been washed, with bird poo on the roof, dusty from outside and inside. The vehicle was located in a side road with other junk cars, whereas all other vehicles, ready for collection, were located at the front of the office building of the rental company. I inspected the vehicle and found number of faults, such as unacceptable dust in and out of the vehicle, broken booth cover, front windscreen wipers not cleaning the windscreen properly causing poor visibility. I returned back to the office to report these fault to the lady. I asked her to give me another vehicle due to these faults, mentioning that there are several identical vehicles (exact same make and model just different colour) at the front of the office. She briefly smiled and said no, they are all booked. I left with no other option than to take that vehicle, as we had an appointment in Corfu city in a short while, which we couldn't miss. Otherwise, I was ready to walk away. On the return, at around 20:30, I found the office closed and the lights were off. it was dark outside. I walked around the building to try to find someone to talk to and ask how and where to drop off the vehicle, as there wasn't any signs at all. After several minutes, suddenly someone walked out of the dark to collect keys. No confirmation or report about the return of the vehicle to

It was a straight forward booking process

Car windscreen had not been cleaned properly, and I could not get the screen wash to operate

Pas de commentaire particulier. Conforme aux attentes

Easy to walk across from the airport , car handover was good , car was clean and tidy , all good would book again

Easy to sort everything out online and seamless the other end

Everything was great. The car was ok for 2.

The staff at the rental agency in Heraklion - Apollo Car Rental - were excellent; friendly and flexible in problem-solving. Also they all had high level language skills not just in English. One felt one ‘was in good hands’.

All worked smoothly.

The car was okay, no problems! The staff at pickup was very friendly and helpful! Would have helped if there were signs as you exit the airport!

We would have appreciated more information on insurance beforehand, but it all went smoothly! The app and wallet feature is great!

Car was older and a bit beat up but mechanically spot on

Always the best value around

Will come back again

We hadn't twigged that the car hire location was not at the airport. But the shuttle arrived quickly, and once we were at the location the actual pick-up was quick and efficient. Thanks!

quick and good :-)

everythink OK

AddCar authorized a private car rental company, which was quite troublesome. The entire rental process took almost 2 hours... The counter staff was okay, their English was average, but they were too slow!

Great customer service. The guy at the counter was helpful and friendly. The pickup and drop off process were smooth and easy. We have hired cars all over Europe and this is one of the best budget car rental locations that we have hired from. I would recommend.

Quick response and great in-app discount. I would recommend.

The car rental service is excellent.

The car would be described as adequate for use. It was an older Nissan micra with a few body repairs evident and lacked performance due to an intermittent misfire However, it got us around the island for 10 days. For 78 pounds per day we perhaps expected a little more.

The site provided basic transport.

Car was quite old and dirty, and not the model specified. Actual car rental company is not on-site at terminal (there’s a shared counter where they call someone to get you).

Polite, friendly and helpful counter staff. Car had misleading tyre pressure sensors (and erratic tyre pressures). But excellent value and very good overall.

The whole process was easy from start to finish

The car was a Nissan pulsar which I found to be a very good vehicle for Greece .