ENTERPRISE CAR RENTAL REVIEWS IN GREECE

There are too few staff members at the rental car company at Athens airport. There's always a long line of cars waiting to park, and there's no one at the counter, everyone is out in the parking lot.

I am a fan of Enterprise but this time they let me down. The BMW was very old and with plenty of damages, dirty, the tank was only half-full (I specifically booked a full-to-full) and the baby seat was not installed. The lady by check-in counter just didn't care and literally walked away with the damages form when we were inspecting the car and I had to video the car as not all damages were marked on the form. Really horrible experience. This is not what I came to expect from Enterprise.

Unable to use cards with UnionPay logo as a deposit, regardless of the presence of Mastercard or Visa logos. This was very inconvenient and forced me to buy insurance for an additional 1000 yuan since I couldn't put down a deposit. Booked a BMW 1 Series but was given a Volvo V40. The car looked good, but it broke down, so we had to switch to a Skoda Octavia. The car was larger but not comfortable and downgraded. After communication, we changed to a Mini the next day. The car was very new this time but it wasted a day running around.

Nice car, easy pick-up and drop-off, fair price.

Very satisfied.

Had some problems with the car but Enterprise helped to resolve the issue and changed the car

Superb car rentral company with great prices

Timely notifications and excellent service

The Greeks are as friendly as ever, but finding the car pickup location was really exhausting.

The attitude is just up to professional standards, neither particularly good nor bad.

Excellent as always

Excellent,I always rent my car through here!

I paid for the car when I made the reservation. However, when I arrived at the store, I was shocked to be given a Fiat. I asked why it wasn't a Toyota, and the staff said 'Toyota or similar.' But I couldn't understand how a Fiat is similar to a Toyota Corolla. Not only that, the Fiat was an automatic model I had never seen before. When I said I couldn't operate it, the staff said it was the only option. I insisted that I couldn't drive it and it would be dangerous. Only then did they make a call and gave me a small Suzuki, an old model but better than the Fiat. I feel this company is dishonest and discriminates against Chinese people, as the two white customers behind me got Nissans. I suggest that the rental platform does not cooperate with this company.

The staff is friendly. And helpful to pickup and drop off the car. The car they give to me is very new which more than I expected.

Nil

Received smaller car then booked, but car was new and tidy.

Pleasure to deal with!!!

The process of picking up and returning the car was very smooth. The car was nearly new, with only 700 kilometers on it. Everything was perfect.

Good sign up and hand over. The only negative feedback was in relation to my cross border trip from Greece to Bulgaria. It was not mentioned at the rental office, I needed an e-vignette to travel on certain roads in Bulgaria. This ended up with Toll Control fining us 55 Lev (27.50 euros) on my return to Greece.

Excellent as always ,strongly recommended

Excellent

Overall, it was a good experience, but the pick-up and drop-off locations were too hard to find and the directions were unclear. Renting cars abroad is often this complicated.