Car was in very poor condition in and out, the worst thing was the smell inside the car that won't go away even after windows left open overnight.. Replacement car was offered after contacting Green motion which was good.
We received a new Opel which was great. The representative told us to take pictures of any damage rather than come out and inspect it with us. There were no issues at drop off with the damage we saw at pickup. They charge an extra fee for offhour drop off at the airport despite that there were
multiple representatives who were already at the counter when we arrived to drop off the car. We also had to wait for them to go to the parking lot and inspect the car.
They mis sell information and I been payed more money as I should be. When I went to pick up the car I payed money for it and after I could see also charged my by the website where I originally booked the car. On the drop off I told them what happened but they said that’s right I been charged for a panda fiat car one 102 pound and the office an other 93 pound. The car was in terrible condition could put the gear in reverse a lot of times and we wasn’t even sure if with 3 ppl we will able to make on uphill. This car just doesn’t wort at all 200 pound. On the pick up I been asked the girl is that all together 93 pound she said yes and I end up to pay more. Never again with them and I won’t recommend to anyone
I think I was given a car which was not of the advertised class. As we were with 2 kids tired after the long flight we just took what was given. The car itself was alright though.
About QEEQ:10.0/10
QEEQ was really good, tracked price drop and rebooked automatically. Definitely will use again.
“Overall good process. GreenMotion company was perfect. Car was almost new and without any issues.”
About GREEN MOTION:9.0/10
No problems at all. Car was excellent condition and worked perfectly. Only little bit comment about finding chania airport office, no signs where to walk.
Car was great, but rear seatbelt fastenings oddly had their covers removed, meaning that when a bump was hit or a bend in the road the passenger leans against the switch and the seatbelt was unfastened! Very dangerous.
Counter staff were nice. The procedure takes a lot of time. A lot of forms were to be signed.
A full to full tank is the most easy way to return the car. I got a car with a nearly empty tank.
About QEEQ:8.0/10
A full to full tank form differs from the green motion form.
“I was confused about the fact that easycars is a broker and not the actual car provider, delaying us”
About GREEN MOTION:7.7/10
The car exceeded my expectations in performance and size. The service staff had very extensive paperwork requirements, which I was prepared for. They had a poor selection of child seats, especially considering I was being charged a total of $140 Euros for their use, and were reluctant in assisting me with installing them. Additionally, they attempted to charge me for excessive cleaning, including a potential $250 Euro charge for vacuuming. I was able to clean the car manually after half an hour of elbow grease. They were very courteous and helpful otherwise, providing timely service to and from the airport, despite my error in understanding the voucher.
All went as expected. The staff who checked the car condition in Corfu were very friendly and helpful. There was no queue at the rental desk. Skoda Fabia deisel.
“All good experience but car itself could have been better.”
About GREEN MOTION:9.0/10
Car was not as I would have liked. Last years was excellent. Radio and window washers didn’t work. Car bodywork was not good but mechanically it was sound. When I picked it up it was the last car they had. When I dropped it off there were many very good cars. Maybe I was unlucky. Staff were fine.
About QEEQ:10.0/10
All good. Price Protector worked well and saved me money.
Pros:
- Fast service
- Fast pickup
Cons
- Their office is dirty and run down
- Tires of car were almost sleek, should have been replaced long ago
- The paint was peeling from the bumper
- Picked it up with 1/4 gas
- Seats need a good washing, they had stains
“Get car from next group, but it was lot of smaller than what we expect to get(wagon)”
About GREEN MOTION:7.0/10
When I made reservation I reserve car VW Passat ESTATE or similar, because we are 5 persons and quite many luggages so we need space. What we get was maybe from next car group, but car space was small. There was quite big Work to get all luggages fit to given car. + we have babycarries also. So, im disapointed because car space was not what we expected!!!!
Very disappointed, customer service was appalling, various issues and do not want to waste any more time on this. Will never hire a vehicle from them again.
Az autó jó állapotvan volt, kivéve az ablaktörlő lapátokat. Szeles időben, a tengerparton kellett volna használni, de annyira csíkozott, hogy csak benzinkutaknál tudtam takarítani a szélvédőt.
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