ADDCAR RENTAL CAR RENTAL REVIEWS

The deposit blocked at my credit car was higher than declared in booking.

all good!

would be good to let me know that there is pick up service from airport

Very satisfied

Satisfied. The company is small, but offers professional service. However, the deposit is quite high (52000 liras).

Horrible. It was agreed at QEEQ a deposit of 1017€ and they charged 1500€. More they even didn’t care about the info that I have sent regarding the info and threatened me that If I didn’t pay they will not handle the car keys. Then charged me 75€ of arriving late knowing that it was my plane delayed. The worst of all was that they said that they need to charge the delayed fee because the office was closed but when delivering the car , it was on opening hours and the office was also closed and none to take care of the returning of the deposit. They kidnapped the deposit amount for 5 working days because they said that they need to see if there is speeding tickets or whatever. Very poor service.

We had to wait almost two hours at the airport before the rental company came to pick us up, thanks to QEEQ for helping us contact them; before returning the car, we encountered an issue with the fuel gauge. The second last day, we filled up the tank (the pump automatically stopped), and after driving only around 20km the next day, one bar (out of 8) on the fuel gauge dropped. On the day we picked up the car, we drove at least 50km. Before returning the car, we decided to add 50 RMB worth of fuel to top it up, but it kept requiring more fuel. We added 50 RMB worth of fuel five times, and fuel was overflowing from the tank, but the gauge still showed only 7 bars (it requires full tank when picking up and returning the car). When we arrived at the rental office, it still showed 7 bars. After handing over the keys, the staff started the car, and the fuel gauge suddenly showed full. This was very suspicious, and when we pointed it out, the staff hurriedly drove the car away. We strongly suspect some tampering had occurred.

We had to wait a little at the arrival hall as the add car agent was with another client. Other than that everything was quite smooth.

The options offered were good & I was able to find the best fit for my requirements

Highly satisfied with the car rental process. Picking up and returning the car were smooth, but there is an additional airport parking fee. Initially, I booked a Citroën, but they gave me a Hyundai of the same class instead. The Hyundai was not up to expectations - it felt underpowered, and the driver assistance features couldn't be turned off. Although it was a new car, it didn't feel very good. The rental company charged a deposit as a transaction, not a pre-authorization, and it took a month for it to be canceled. I was quite worried during that period.

Tha car was more than I expected to get. The process of renting is quite easy.

5star..Very professional. Every person we interacted with friendly and professional. Wish more business in Jamaica operate like this. Definitely recommend them to persons visiting the Island. Rental vehicle (Toyota Noah) was perfect for my family. Plenty of space throughout the entire vehicle. Vehicle was clean, presentable, well maintained and safe to drive. Thankyou Addcar. Sorry never thought to take pictures to add to review.

First time using. Very satisfied.

Very satisfied

They are welcoming, very friendly, specially ( Haddy ) was a polite person, the process was smooth 10 of 10

Good communication to customer Very helpful Price was better than other app

Great

The car rental service is excellent.

Pretty good

Very convenient. No hassle. Did not push us ti buy any additional insurance. They actually refined me 40 MAD as I did pay for the car parking when I took the car off them. So everything went really fine.

Very good - no hassle. Easy to buy. Food and fast comms. Everything went smooth. Highly recommended.

Satisfactory

I will never rent car from this company

I have been told I will receive cash back of £105 put I only received £1.05

Personalized delivery, excellent service

The company aggressively pushes customers to buy insurance that costs ten times the rental price. If you don't accept it, they won't rent the car to you, and your original payment is non-refundable.