TIMES CAR RENTAL REVIEWS IN JAPAN

Great staff, convenient location, the process of checking in was well organized & ran smoothly.

Great deals!

The pick up time can be short.

Very polite, excellent service

Very friendly staff

Efficient

Everything perfect

Difficult to find rental counter as no sign and inside the building causing delay pick up but staff did not allow late drop off than original booking.

The car was a decent size for the price. Pick up place easy to find and airport shuttle provided. Staff were very helpful

清潔な車体。 スタッフの応対が理解できるけど杓子定規なのは気になるところ。

冬の時期は四駆の選択などができるとありがたい。

Very satisfied

Great service at the counter.

Easy to book a car

Good service

Easy booking

I booked Sabaru Impreza but was offered Mazda 3 which is totally out of our expectation. I don’t expect Mazda 3 is similar class as Sabaru Impreza as car price, quality or performance.

The return of the car was a great hassle. We spent one hour looking for it as the map code provided didn’t bring us to the return point. Also, the GPS only allows us to key in places of interest that’s frequently visited. For example, when we wanted to stay at Hostel Yui-an as well as Hakuunsou , these location couldn’t be found. The tel no of the places we key in starts with 0 when the phone number we had all started with 8!

スムースに対応して頂き空港への送迎も助かりました。文句なしでした。

スムースに対応して頂き文句なしでした。ただ書類が英文でちょっと分かりにくかったです。

I originally booked a Honda Fit but was given a Toyota Sienta. If the vehicle I reserved is not available, at least inform me in advance rather than letting me find out upon pickup.

Very professional, informed me by phone due to unavailability of my car, got a free upgrade, the car is clean and in a good condition

The service was very considerate and attentive.

pre book the etc card as it will be hard to get at the counter

Great services

Smooth

I booking for BMW 2 series 7 seats, but I got masda 7 seats from TIMES, the staff told that in our booking write BMW 2 series 7 seats or similar, if you want BMW you must pay more than this price.