Great car, very clean and paperwork was in English which was good. Counter service staff should be able to speak some English. This was not the case and made the collection process quite stressful.
Arriving at the airport to look for the counter was a little difficult. There was no Europcar sign but rather Times so we were going back and forth looking for the counter. It’d be worthwhile having a number to text vs call if we were running late.
Car was very new but staff could have explained the GPS in English as well as the till card better. We had to request for settings to be adjusted and then again there was some language barrier.
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