I wanted to get ETC card and Hokkaido Pass, but the communication was not so smoothly gone through. However, overall, it was a pleasant business with them.
About QEEQ:9.0/10
Please enhance the function to communicate with local rent car agent.
“My trip was smooth because I have 15 years of driving mpv experiences.”
About Nissan:8.0/10
The only issue is you have to find their shuttle van service to the pick up location. Regarding the rides I do not like the electronic rear mirror. Totally not use to it, sometimes the screen brightness gets dim and it’s very unsafe.
Snow Tire needed to be added seperately in Nissan counter
Compare to Japan Local Website, eg: Tocoo Car, They have included the package of Snow Tire and additional Wifi Egg for User
About QEEQ:9.0/10
Its seems guarantee Model or Non-guarantee Model Options come with similar car, but different prices.
Why shall i pay more for a guarantee Model?
Very happy with the experience. When abroad, you can use the internet for free calls to customer service. They resolve issues efficiently and call back to provide feedback on the resolution, followed by an email. Highly recommended.
“Easy booking and efficient. Book with no hassle.”
About Nissan:9.0/10
New car in good, clean condition. If the office can open earlier than 8am will be good as need to rush to catch 10am flight. Office is near domestic airport so need to rush to International airport to return car. They don’t allow to return at International airport
About QEEQ:10.0/10
Very easy to book and customer service respond email v fast
I rented a car with my Australian driver's license, and it took an hour of repeated checks to confirm my eligibility. If you have a so-called international driver's license translated from Taobao, don't bother; you won't be able to rent a car.
I have to wait for a long time to get a car because there is one staff at counter service.
The car exceeded my expectations, a lot of space for luggage and save oil.
Overall is fine, but the 2 female staff that serve me not so professional and lack of smile, maybe is because of communication in English not so fluent for them. Example when I pick up the car they should ask me or give me the foreigners on driving sticker instead I ask for it. The rest everything was smoothly done.
About QEEQ:10.0/10
The 24 hrs online help was excellent, love that services and definitely will continue using easyrentcars in the future.
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