From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6233582052
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6233582052
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CAR RENTAL REVIEWS ON AVIS IN MELBOURNE

Average rating on AVIS in Melbourne: 8.6 /10

Hyman Wilde

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Reviewed: Wed, Nov 6, 2019
About AVIS: 8.0 /10
The process was fairly smooth.
About QEEQ: 10.0 /10

Laura Joule

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Reviewed: Wed, Jan 3, 2024
About AVIS: 8.0 /10
Detailed explanations and quick return process.
About QEEQ: 8.0 /10

Walter Davy

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Reviewed: Wed, Feb 14, 2024
About AVIS: 10.0 /10
The good thing is the navigation location. The car is on B1. When you exit the basement, press the call button at the exit. The staff's attitude is acceptable.
About QEEQ: 10.0 /10

C.HUANG

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Wed, Dec 4, 2019
“Just OK”
About AVIS: 6.3 /10
the receptionist told me that should buy insurance with them which is around $50 per day, and told me it may spend 1 year to claim online with ERC, she scared me a lot. Also, she charged me $908 on my card but did not explain what are they including...it just said preauthorization, I am waiting for the refund of preauthorized now. The car was not very clean, and there was an Ineffable smell.
About QEEQ: 8.0 /10
Easy and smooth, but no Australian Service Phone now.

S.Tiong

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Economy | Kia Rio or similar
Reviewed: Thu, Dec 5, 2019
About AVIS: 10.0 /10
Arrived 15 minutes early but was told that I could only start the paperwork and collection at the exact time. Had to wait.
About QEEQ: 10.0 /10
Had to rebook car and paid a higher price for the same booking as EasyRentCars auto cancelled my booking

Beverly Locke

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Reviewed: Sun, Oct 20, 2019
About AVIS: 2.0 /10
The attitude of the black female receptionist was very poor. She insisted on giving us a significantly inferior model, a small Corolla. After we firmly refused, her attitude worsened, and she told us to wait indefinitely for our reserved car. We continued to assert our rights, and she finally provided a small local-brand SUV, which was still much lower than the model we had booked. The car had collisions and noticeable scratches, and they had no record of these. When we reported this, the female receptionist was about to finish her shift and refused to handle it. We approached another male receptionist, whose attitude was equally bad, claiming he could do nothing. Eventually, an Asian gentleman stepped in to assist us and gave us a Peugeot 3008, but it was also below the category we had reserved. By this time, it was over an hour past our scheduled pickup time.

S.MohdIsmail

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Small SUV | BMW X5 or similar
Reviewed: Sun, Nov 17, 2019
“Perfect”
About AVIS: 9.0 /10
The vehicle was just perfect.
About QEEQ: 8.0 /10
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Muhamad Ilham

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Full Size Van | KIA Carnival or similar
Reviewed: Sun, Jan 5, 2020
About AVIS: 10.0 /10
the car in good condition, the process very simple, the staffs are excellent
About QEEQ: 10.0 /10
the apps very helpful, i found what i want
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Dora Edgeworth

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Reviewed: Sun, Dec 24, 2023
About AVIS: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Christian Kingsley

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Reviewed: Sat, Nov 6, 2021
About AVIS: 10.0 /10
Satisfactory
About QEEQ: 10.0 /10

Gill Christ

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Reviewed: Sat, Jan 27, 2024
About AVIS: 2.0 /10
They quietly added a road assistance fee and charged us afterwards. They claimed that a toll payment device would charge the credit card directly without extra fees, but there was an additional management fee.
About QEEQ: 8.0 /10

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Aug 31, 2019
About AVIS: 10.0 /10
Car was exactly as expected
About QEEQ: 10.0 /10

Arvin Ben

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Reviewed: Sat, Apr 25, 2020
About AVIS: 10.0 /10
Very good

Cedric Flynn

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Reviewed: Mon, Oct 21, 2019
About AVIS: 4.0 /10
The attitude at the car rental counter was just okay. The staff had a heavy accent, and they didn't consult us when our reserved car model wasn't available. Although it's clear they can provide a similar model, I think it would have been more considerate to consult us, especially knowing that both the driver and passenger were women and not particularly strong. Instead, they directly gave us an old and rugged Pajero. The car had a high mileage and was not in good condition. However, the young man in the parking lot was quite nice. He showed a lot of concern for us women driving such a big car and helped us get familiar with it for a long time. The return process was smooth, and the staff there were great. After completing the English paperwork, one of the staff spoke Mandarin, so we could complain a bit in Mandarin about the bulky car.
About QEEQ: 10.0 /10

Meroy Longman

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Reviewed: Mon, Jan 8, 2024
About AVIS: 10.0 /10
Service was very prompt, picked up the car quickly.
About QEEQ: 10.0 /10

Vicky Donne

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Reviewed: Mon, Jan 15, 2024
About AVIS: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Hardy Malachi

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Reviewed: Mon, Jan 1, 2024
About AVIS: 10.0 /10
Very satisfied. Since they didn't have the model I reserved when I picked up the car, they upgraded me to a 4-door Volkswagen for free. I don't remember the exact model, but it was a new car with only a few thousand kilometers on it. The car was very clean inside and out.
About QEEQ: 10.0 /10

Drew Berkeley

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Reviewed: Fri, Jan 26, 2024
About AVIS: 10.0 /10
The only concern I had was that no paper contract was provided for pick-up and drop-off (it's available in the email), which made me feel a bit uneasy.
About QEEQ: 10.0 /10

Rose IV.

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Reviewed: Fri, Jan 19, 2024
About AVIS: 10.0 /10
Very convenient and simple. This was my first perfect car rental experience.
About QEEQ: 10.0 /10

Wade Young

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Reviewed: Fri, Jan 12, 2024
About AVIS: 10.0 /10
Very satisfied, the staff were warm and friendly.
About QEEQ: 10.0 /10

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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